Take a look at DameWare.   I believe you can configure that to inform
the user/require the user to click "ok".

Jim

 

Jim Holmgren

Manager of Server Engineering

XLHealth Corporation

The Warehouse at Camden Yards

351 West Camden Street, Suite 100

Baltimore, MD 21201 

410.625.2200 (main)

443.524.8573 (direct)

443-506.2400 (cell)

www.xlhealth.com

 

 

From: Tom Miller [mailto:[email protected]] 
Sent: Tuesday, August 24, 2010 4:37 PM
To: NT System Admin Issues
Subject: Remote desktop access with user approval

 

Folks,

 

Any suggestions on a product that we can use for remote desktop access
whereby the user must approve access before we can see the desktop being
accessed?  

 

I'd like to use VNC, but prompting for permission is not possible (as
far as I can tell) so that can't be used.  And remote desktop won't work
since we need to be able to have the user see our actions (sometimes we
remote in to provide short training).

 

We already use gotoassist but I'm thinking of a more vnc-like product.

 

Suggestions appreciated.

 

Tom

 

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