Morning,

 

We use TeamViewer  http://www.teamviewer.com

 

It's an excellent VNC like application, can be used in house or from virtually 
anywhere in the world

 

From: Tom Miller [mailto:[email protected]] 
Sent: Wednesday, August 25, 2010 8:42 AM
To: NT System Admin Issues
Subject: RE: Remote desktop access with user approval

 

Guys,

 

Thanks for the responses - much appreciated.  I forgot about Remote Assistance. 
 But, what I am looking for is something to compliment my KBox system (which 
works sooo easily).  I can instruct the system to use several methods of remote 
assistance, by clicking an icon next to the inventoried PC, so I or my staff 
just click an icon and remote access is initiated.  It's up to me to get the 
product installed, but the KBox like other management products has a module for 
that.

 

I'll look into your recommended options, again, thanks.

 



>>> "Garcia-Moran, Carlos" <[email protected]> 8/25/2010 8:04 AM 
>>> >>>

You can also take a look @ LanSweeper, I know it’s an inventory product, but 
part of the actions you can do with it is remote control with perms. It’s very 
cheap $200-$300 a year. We find the tools and info it provides invaluable for 
the price

 

From: tony patton [mailto:[email protected]] 
Sent: Wednesday, August 25, 2010 4:55 AM
To: NT System Admin Issues
Subject: Re: Remote desktop access with user approval

 

Sorry if this has already been answered, was out sick yesterday and just 
getting to emails now. 

We use UltraVNC here with that exact setup.  Users are prompted to Approve or 
Reject the connection. 
We are also authenticating against AD. 

Regards

Tony Patton
Desktop Support Analyst - Cavan
Ext 8078
Direct Dial 049 435 2878
email: [email protected] 



From:        "Tom Miller" <[email protected]> 
To:        "NT System Admin Issues" <[email protected]> 
Date:        24/08/2010 21:36 
Subject:        Remote desktop access with user approval 

________________________________




Folks, 
  
Any suggestions on a product that we can use for remote desktop access whereby 
the user must approve access before we can see the desktop being accessed?   
  
I'd like to use VNC, but prompting for permission is not possible (as far as I 
can tell) so that can't be used.  And remote desktop won't work since we need 
to be able to have the user see our actions (sometimes we remote in to provide 
short training). 
  
We already use gotoassist but I'm thinking of a more vnc-like product. 
  
Suggestions appreciated. 
  
Tom 

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