DameWare's product outperforms VNC by far. You might also take a look at www.join.me. It's nice since there's nothing to install and requires initiation and approval by the one requesting assistance.
Roger Wright ___ When it's GOOD there ain't nothin' like it, and when it's BAD there ain't nothin' like it! On Tue, Aug 24, 2010 at 4:36 PM, Tom Miller <[email protected]> wrote: > Folks, > > Any suggestions on a product that we can use for remote desktop access > whereby the user must approve access before we can see the desktop being > accessed? > > I'd like to use VNC, but prompting for permission is not possible (as far > as I can tell) so that can't be used. And remote desktop won't work since > we need to be able to have the user see our actions (sometimes we remote in > to provide short training). > > We already use gotoassist but I'm thinking of a more vnc-like product. > > Suggestions appreciated. > > Tom > > Confidentiality Notice: This e-mail message, including attachments, is > for the sole use of the intended recipient(s) and may contain confidential > and privileged information. Any unauthorized review, use, disclosure, or > distribution is prohibited. If you are not the intended recipient, please > contact the sender by reply e-mail and destroy all copies of the original > message. > > > > > > ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~
