Can I borrow your rock?  I need to throw it at someone.

 - WJR


On Thu, Sep 16, 2010 at 16:50, Don Ely <[email protected]> wrote:

> My rock is shinier than your rock....  Neener neener neener!!!!
>
>
> On Thu, Sep 16, 2010 at 2:48 PM, Andrew S. Baker <[email protected]>wrote:
>
>> Three points:
>>
>> - Please substantiate your allegation that HP support for networking is
>> somehow inferior because you're not paying for an expensive support
>> contact.  (I've spoken to quite a few techs from both organizations)
>>
>> - I mentioned that Cisco had more failures *percentage-wise*.  I did not
>> make the comparison on sheer number of incidents, as that would have been
>> skewed by market share.
>>
>> - Please provide me a use-case where a Cisco switch is proven to provide
>> some functionality that an HP ProCurve cannot accomplish without incurring
>> costs our complexity that negate the cost differential.
>>
>> You've already  agreed with the equality of quality.
>>
>> These are all part of the value proposition.
>>
>> -ASB: http://XeeSM.com/AndrewBaker <http://xeesm.com/AndrewBaker>
>>
>> Sent from my Motorola Droid
>>
>>  On Sep 16, 2010 4:49 PM, "Rohyans, Aaron" <[email protected]>
>> wrote:
>>
>> I think you’re missing my point here… though I may not be clear enough.
>> My point is one of support *value*, rather than support *cost*.  Is HP
>> cheaper than Cisco when it comes to support? … yes, hands down.  Does HP
>> provide the same level of support from a value perspective as Cisco? … I
>> would have to say no.  Again, *you get what you pay for*.  You’re not
>> paying for high value support… thus, HP will gladly throw new equipment your
>> way and let you talk to a low-end tech all day long if it’ll make you
>> happy.  It’s worth it to them.  Cisco, on the other hand, takes a different
>> approach… you pay for support, but have access to a large pool of technical
>> resources when things go awry… even access to the developers themselves.
>> Keep in mind also that Cisco offers one of the best online documentation
>> systems of any manufacturer in the world… becoming familiar with Cisco
>> products is not hard… and it’s free.
>>
>>
>>
>> As to the price difference… we could argue features all day long… but how
>> do you define “comparable” switches?  Yes, both are Ethernet switches and
>> both operate at 10/100/1000Gb… and if that’s all you’re after, then you
>> shouldn’t be looking at Cisco.  Cisco offers some of the most granular and
>> technologically advanced features in their product lineup… “comparing” these
>> two switches requires a baseline for comparison.  To some, Cisco’s “cheap”
>> in terms of what you get for the cost.  To others they’re ungodly expensive,
>> but those “others” typically aren’t concerned with the added features that
>> you get with Cisco… thus HP makes the most sense, or any other vendor for
>> that matter.
>>
>>
>>
>> HP is probably lower in overall device failures… but they have less than
>> 20% of the switching market share.  Compared to Cisco’s 70%, that would make
>> sense.  *I’m not arguing the “quality” of HP/Cisco switches here*.
>> You’re right, both are rock solid!
>>
>>
>>
>>
>>
>> Aaron T. Rohyans
>> Senior Network Engineer
>>
>> CCIE #21945
>>
>> DPSciences Corporation
>> 7400 N. Shadeland...
>>
>>  *From:* Andrew S. Baker [mailto:[email protected]]
>> *Sent:* Thursday, September 16, 2010 4:04 PM
>>
>>
>> To: NT System Admin Issues
>> Subject: Re: Switch opinions
>>
>>
>>
>>
>>
>> >>It’s a lame attempt to acquire market share by offering free support on
>> the product line.
>>
>> .....
>>
>>
>>
>> ~ Finally, powerful endpoint security that ISN'T a resource hog! ~
>> ~ <http://www.sunbeltsoftware.c...
>>
>>   ~ Finally, powerful endpoint security that ISN'T a resource hog! ~
>> ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~
>>
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>
> ~ Finally, powerful endpoint security that ISN'T a resource hog! ~
> ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~
>
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