Oh, yeah! That whole thing about not looking up the city/state from a zip code.... really doesn't make sense! :D
From: [email protected] [mailto:[email protected]] On Behalf Of Lee Douglas Sent: Monday, June 20, 2011 4:13 PM To: NT System Admin Issues Subject: Re: Stupid user tricks Ah yes, stupid IT tricks. My bank launched a new login screen to great fanfare. The old system had you enter username & password on the initial screen. The new version has 1 screen for username and a new screen for password - which shows the username from the first screen - much more secure, they said <g> Then there's my favorite. Entering contact information - if you have a zip code, isn't it reasonable to assume you are in the US, and therefore to look up and furnish city and state instead of using a drop down for state? BTW, how about just letting me enter the 2 state abbreviation - far less clicks than rolling down 2/3 of the way on the drop down. I know it's not a big deal, but IT is supposed to be smarter - right? On Mon, Jun 20, 2011 at 4:01 PM, Shauna Hensala <[email protected]> wrote: stupid user tricks = job security. We could instead talk about stupid IT tricks. Error! Filename not specified.Shauna Hensala > From: [email protected] > To: [email protected] > Subject: RE: Stupid user tricks > Date: Mon, 20 Jun 2011 19:28:39 +0000 > > If 4,999 out of 5,000 times you don't need to type something in a field, you will stop even looking at the field, much less registering what it says. > > Regards, > > Michael B. Smith > Consultant and Exchange MVP > http://TheEssentialExchange.com > > > -----Original Message----- > From: John Aldrich [mailto:[email protected]] > Sent: Monday, June 20, 2011 3:26 PM > To: NT System Admin Issues > Subject: RE: Stupid user tricks > > Oh, yeah... seen that sort of thing a couple times. Even had MY admin > account locked out because a user didn't notice to change MY name to theirs > in the login box. :D > > I, too, have users who can't remember their login name (despite the fact > that it's the first half of their email address! *grin*) and can't figure > out why they can't log in... 'Course they're always embarrassed about that > when I see the problem, but still. :D > > > > > -----Original Message----- > From: Joseph L. Casale [mailto:[email protected]] > Sent: Monday, June 20, 2011 3:17 PM > To: NT System Admin Issues > Subject: RE: Stupid user tricks > > > Didn't they have enough sense to log on > >as the correct user before calling??? > > Shall we compare notes:) > Recently I was called to a desk of a lady who was pissed off six ways > to Sunday at me as she couldn't log in. She was typing her password > into someone else's username, and proceeded to lock their account > out? > > After that, another one gave me shit that she couldn't remember her > login name that she had been using on her desktop daily for years and > her iphone? > > I was like "Stare, blink, blink, stare..." My bad, I guess? > > ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ > ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ > > --- > To manage subscriptions click here: > http://lyris.sunbelt-software.com/read/my_forums/ > or send an email to [email protected] > with the body: unsubscribe ntsysadmin > > > > ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ > ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ > > --- > To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ > or send an email to [email protected] > with the body: unsubscribe ntsysadmin > > ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ > ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ > > --- > To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ > or send an email to [email protected] > with the body: unsubscribe ntsysadmin > ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to [email protected] with the body: unsubscribe ntsysadmin ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to [email protected] with the body: unsubscribe ntsysadmin ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to [email protected] with the body: unsubscribe ntsysadmin
