I had a user here about 5 years ago who was a Plant Engineer and apparently
"certified"  in CAD. He couldn't type in his 5-letter user name (first
initial/last name). He couldn't remember his password from day to day. 

He would call me *daily* to tell me that his computer didn't work. The first
morning I went downstairs and turned on his monitor. The second day, I told
him to do it. And he kept on calling. Every. Day. 

He didn't know where he saved his .dwg files. He didn't know how to open
them when I found them for him. He lasted 18 months before they finally
terminated him.  

-----Original Message-----
From: Joseph L. Casale [mailto:[email protected]] 
Sent: 20 June 2011 15:17
To: NT System Admin Issues
Subject: RE: Stupid user tricks

> Didn't they have enough sense to log on
>as the correct user before calling???

Shall we compare notes:)
Recently I was called to a desk of a lady who was pissed off six ways
to Sunday at me as she couldn't log in. She was typing her password
into someone else's username, and proceeded to lock their account
out?

After that, another one gave me shit that she couldn't remember her
login name that she had been using on her desktop daily for years and 
her iphone?

I was like "Stare, blink, blink, stare..." My bad, I guess?

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~ Finally, powerful endpoint security that ISN'T a resource hog! ~
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