On Mon, Jun 20, 2011 at 4:28 PM, David Lum <[email protected]> wrote:
> “The MySupport application has encountered a program error. You can either 
> try again or
> contact  Symantec Technical Services”.

  Hey, I was getting that error back in 2009![1]  Glad to know they
haven't improved things any.  As near as I can tell, that page
basically just means "something happened on the web server".  Could be
a good something, could be a bad something, no way to know.

-- Ben

[1] 
http://www.mail-archive.com/[email protected]/msg42058.html

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