Request the AUID (or what ever it's called) and move it.

I use Intergens IDRS and also Discount Domains.

Personally I like the DD one the best.  Free, fast, competent HD and 
their interfaces seem to work.

HTH

Cheers Don

Stig Manning wrote:
> Even more OTT but as we seem to be in rant mode....
> 
> I have a domain name with Vodafone, by a process of assimilation, as it 
> was originally with Wave, and Wave was bought by Ihug, which was bought 
> by Vodafone...
> 
> In my Vodafone control panel I can see my domain, but any attempts to 
> modify the details cause the panel to error.
> I have called Vodafone 3 times now, each time I have to wait 
> 20-30minutes on hold before getting put through to Vodafone business, 
> and then waiting another 20minutes to be told to send an email through.
> I am calling from Australia, so 20-30minutes on hold is $$.
> 
> I have sent two emails now and haven't had any reply. Last time I 
> experienced this, I was sent a message to 'rate my satisfaction of my 
> recent interaction with Vodafone'. My reply was not-so-nice, and 
> lo-and-behold that didn't receive any follow up either.
> 
> All I need from Vodafone is my UDAI to get my domain the hell out of 
> there before they screw it up and lose it!
> 
> Basically Vodafone has gone from hero to zero in my books... Buck up 
> your act Vodafone or see a Telecom style mass-exodus...
> 
> -Stig
> 
> Sid Bachtiar wrote:
>> That's not treating customers nicely. And guess what, now with
>> Vodafone, calling their help desk costs too!
>>
>> I'm thinking these are backward steps in providing good customer support.
>>   
> 
> 

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