Hi Scott,
You're correct. The penalty alerts do not display in the patron sidebar
on the search results screen when you are first searching for a patron.
The alert message on the patron record does appear as does the red
highlighting used when there is a problem with the record, so the issue
appears to be confined to penalty alert messages. I would consider that
to be a bug.
Kathy
On 04/11/2018 03:01 PM, [email protected] wrote:
HI Terran,
It also happens with manually created Alerts. I also just discovered
that both the manually created Alert and the Invalid Address alert
will appear in the sidebar if, when in a patron record, I toggle the
sidebar to display. (Before I had it set to not display.) However, the
question remains: why do these two Alerts not appear in the sidebar
when I select a patron in Search Results? Our staff would like all
Alerts, whether system-created, manually created, or entered from the
patron edit screen, to appear in the sidebar under search results.
Right now only the alerts enter from the patron edit screen appear there.
Scott
*From:*Open-ils-general
[mailto:[email protected]] *On Behalf
Of *Terran McCanna
*Sent:* Wednesday, April 11, 2018 2:29 PM
*To:* Evergreen Discussion Group
<[email protected]>
*Subject:* Re: [OPEN-ILS-GENERAL] Possible Web Client Bug: Alerts
Hmm, I'm not getting that "Patron has an invalid address" alert at all
- perhaps a configuration difference?
If you add an alert message manually through the Messages tab are you
seeing that as soon as you double-click on the account or only after
you hit the back button?
Terran McCanna
PINES Program Manager
Georgia Public Library Service
1800 Century Place, Suite 150
Atlanta, GA 30345
404-235-7138
[email protected] <mailto:[email protected]>
On Wed, Apr 11, 2018 at 2:22 PM, [email protected]
<mailto:[email protected]> <[email protected]
<mailto:[email protected]>> wrote:
Hi Terran,
Please see the attached screen shot. When I first search for me by
name and click on my record, only the “Test” alert appears in red.
If I double-click to open my record and then use the Back button
to go back to the results page, it appears.
Scott
*From:*Open-ils-general
[mailto:[email protected]
<mailto:[email protected]>] *On
Behalf Of *Terran McCanna
*Sent:* Wednesday, April 11, 2018 2:13 PM
*To:* Evergreen Discussion Group
<[email protected]
<mailto:[email protected]>>
*Subject:* Re: [OPEN-ILS-GENERAL] Possible Web Client Bug: Alerts
Are you talking about invalid mailing addresses or invalid email
addresses?
When I'm testing, alerts don't show up until you open the patron
record (just clicking on a patron in a search list doesn't show
the alerts), however, the name appears in red if there are
problems and if the mailing address is invalid then it appears
red. If the email address is invalid, the email field is just
blank on the summary bar.
Terran McCanna
PINES Program Manager
Georgia Public Library Service
1800 Century Place, Suite 150
<https://maps.google.com/?q=1800+Century+Place,+Suite+150++%0D%0AAtlanta,+GA+30345&entry=gmail&source=g>
Atlanta, GA 30345
404-235-7138
[email protected] <mailto:[email protected]>
On Wed, Apr 11, 2018 at 1:50 PM, Kathy Lussier
<[email protected] <mailto:[email protected]>> wrote:
Hi Scott,
I don't see the invalid address in the sidebar at all, even
after pressing the Back button. I do get the alert on the Stop
Sign screen.
Kathy
On 04/11/2018 01:09 PM, [email protected]
<mailto:[email protected]> wrote:
We were wondering why, if a patron has an invalid address,
there is nothing to alert you in the left-hand summary
column. It turns out such an alert will appear, but only
if you go into the patron record and then press the Back
button on the PC. Has anyone else seen this?
Scott
Scott Thomas
Executive Director
*PaILS / SPARK*
(717) 873-9461
[email protected] <mailto:[email protected]>
Stay informed! Join the SPARK-User Email List:
https://mail.palibrary.org/mailman/listinfo/spark-users
Description: Description: Training | SPARK –
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<http://www.palibrary.org/pails/>
--
Kathy Lussier
Project Coordinator
Massachusetts Library Network Cooperative
(508) 343-0128
[email protected] <mailto:[email protected]>
Twitter: http://www.twitter.com/kmlussier
--
Kathy Lussier
Project Coordinator
Massachusetts Library Network Cooperative
(508) 343-0128
[email protected]
Twitter: http://www.twitter.com/kmlussier
