Thanks for the tip on the setting!
Terran McCanna PINES Program Manager Georgia Public Library Service 1800 Century Place, Suite 150 Atlanta, GA 30345 404-235-7138 tmcca...@georgialibraries.org On Wed, Apr 11, 2018 at 2:55 PM, Kathy Lussier <kluss...@masslnc.org> wrote: > Hi, > > I wasn't seeing the message either, but I finally figured out how to get > it to display. The "Patron has an invalid address" message that Scott sees > appears when the "Invalid patron address penalty" Library Setting is > enabled. If it's not enabled, then you just see the Address header turn red. > > I believe the issue Scott is seeing is related to the toggle that turns > the sidebar on and off when accessing the patron record. > > Kathy > > On 04/11/2018 02:28 PM, Terran McCanna wrote: > > Hmm, I'm not getting that "Patron has an invalid address" alert at all - > perhaps a configuration difference? > > If you add an alert message manually through the Messages tab are you > seeing that as soon as you double-click on the account or only after you > hit the back button? > > Terran McCanna > PINES Program Manager > Georgia Public Library Service > 1800 Century Place, Suite 150 > <https://maps.google.com/?q=1800+Century+Place,+Suite+150++%0D%0A++++++++++++++Atlanta,+GA+30345&entry=gmail&source=g> > Atlanta, GA 30345 > 404-235-7138 > tmcca...@georgialibraries.org > > > On Wed, Apr 11, 2018 at 2:22 PM, scott.tho...@sparkpa.org < > scott.tho...@sparkpa.org> wrote: > >> Hi Terran, >> >> Please see the attached screen shot. When I first search for me by >> name and click on my record, only the “Test” alert appears in red. If I >> double-click to open my record and then use the Back button to go back to >> the results page, it appears. >> >> >> >> Scott >> >> >> >> *From:* Open-ils-general [mailto:open-ils-general-bounc >> e...@list.georgialibraries.org] *On Behalf Of *Terran McCanna >> *Sent:* Wednesday, April 11, 2018 2:13 PM >> *To:* Evergreen Discussion Group <email@example.com >> libraries.org> >> *Subject:* Re: [OPEN-ILS-GENERAL] Possible Web Client Bug: Alerts >> >> >> >> Are you talking about invalid mailing addresses or invalid email >> addresses? >> >> When I'm testing, alerts don't show up until you open the patron record >> (just clicking on a patron in a search list doesn't show the alerts), >> however, the name appears in red if there are problems and if the mailing >> address is invalid then it appears red. If the email address is invalid, >> the email field is just blank on the summary bar. >> >> >> Terran McCanna >> PINES Program Manager >> Georgia Public Library Service >> 1800 Century Place, Suite 150 >> <https://maps.google.com/?q=1800+Century+Place,+Suite+150++%0D%0AAtlanta,+GA+30345&entry=gmail&source=g> >> Atlanta, GA 30345 >> 404-235-7138 >> tmcca...@georgialibraries.org >> >> >> >> On Wed, Apr 11, 2018 at 1:50 PM, Kathy Lussier <kluss...@masslnc.org> >> wrote: >> >> Hi Scott, >> >> I don't see the invalid address in the sidebar at all, even after >> pressing the Back button. I do get the alert on the Stop Sign screen. >> >> Kathy >> >> >> >> On 04/11/2018 01:09 PM, scott.tho...@sparkpa.org wrote: >> >> We were wondering why, if a patron has an invalid address, there is >> nothing to alert you in the left-hand summary column. It turns out such an >> alert will appear, but only if you go into the patron record and then press >> the Back button on the PC. Has anyone else seen this? >> >> Scott >> >> >> >> >> >> >> >> Scott Thomas >> >> Executive Director >> >> *PaILS / SPARK* >> >> (717) 873-9461 >> >> scott.tho...@sparkpa.org >> >> Stay informed! Join the SPARK-User Email List: >> >> https://mail.palibrary.org/mailman/listinfo/spark-users >> >> [image: Description: Description: Training | SPARK – Pennsylvania's >> Statewide Library System] <http://www.palibrary.org/pails/> >> >> >> >> >> >> -- >> >> Kathy Lussier >> >> Project Coordinator >> >> Massachusetts Library Network Cooperative >> >> (508) 343-0128 >> >> kluss...@masslnc.org >> >> Twitter: http://www.twitter.com/kmlussier >> >> >> > > > -- > Kathy Lussier > Project Coordinator > Massachusetts Library Network Cooperative > (508) 343-0128kluss...@masslnc.org > Twitter: http://www.twitter.com/kmlussier > >