On 23/09/16 02:19, Amrith Kumar wrote: > Joshua, > > I think Steve and you may be missing the point of my email. It *IS* because I > want to be open and inviting that I even asked the question, and what I'm > asking for is how to deal with it. > > All Steve says is " The fact that a new-to-openstack contributor would make > such and error doesn’t warrant such a negative response even if it a hassle > for the various PTLs and core reviewer teams to deal with". > > I'm not proposing a negative response, I'm asking how to deal with it. > > What, for example, does one do if a patch is proposed virtually identically > in a half dozen (or two dozen) projects by someone and is totally bat-shit > crazy? Merely -1'ing it and offering to help in a private email is not really > the answer. I've tried it.
We all have. And we keep doing it. And doing it again. > > Having a file in the projects repo that talks about guidelines for > contributions isn't it either. We have one of those. It is up to the > contributor to read it; yes, I can keep pointing contributors to that but > this is a systemic problem which I'm hoping to address. It's only systemic in the sense that it's standard human behaviour. And I doubt you'll be able to fix that with some automation. > > What does one do when a contributor continually proposes one line changes > that fix typos in comments (yes, really). At some point, these changes (while > absolutely, and unarguably valid) begin to be a drag on the community. Coach. Train. Communicate. > > What I'm asking for is something, something that may cross project > boundaries, that will help bring contributors onto openstack, and rapidly > bring them to the point where they are contributing at a level that > materially benefits the project(s). > > -amrith > Sounds like you're looking for a technical solution to a social problem. You're the PTL. Make sure there's good documentation about expected behaviours, point to it when you decline a patch, and always be available for mentoring and coaching. Yes, you will teach people the 101 version of contributing a million times over, and you'll repeat yourself ad nauseum, often to the same people. It's called leadership. If you have a truly toxic person in your midst (hint: these are rarely newcomers, you don't discover these people straight away, I've found), *then* you can do something to remove them from your community. Here's a good place to start: https://hypatia.ca/2016/06/21/no-more-rock-stars/ No one said leadership was easy. L -- Lana Brindley Technical Writer Rackspace Cloud Builders Australia http://lanabrindley.com
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