Hi Andy,
Are you talking about 20k tickets/day? After all the technology should serve us and our customers so as long as we need HTML in order to improve the service there should be a way to overcome that "balloon". Daniel From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Andy Lubel Sent: Monday, August 06, 2007 4:28 PM To: User questions and discussions about OTRS.org Subject: Re: [otrs] HTML In Email Response That's a great way to baloon your storage! If you were like us and had 20,000+ tickets in your database then you may not want that kind of overhead. My 2c, Andy On 8/6/07 2:56 AM, "BALAN, Daniel" <[EMAIL PROTECTED]> wrote: Hi there, I am afraid you will have no luck. I am interested in the HTML option but the OTRS guys said this will not be available in 2.2. Maybe later. Please let me know if you find another solution. Daniel From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Sanson, Rick Sent: Thursday, July 26, 2007 5:45 PM To: otrs Subject: [otrs] HTML In Email Response Hi! I am trying to find a way to add HTML into email responses/text entry and also the ability to paste graphics into an email response or note? Thank you! _____ _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support or consulting for your OTRS system? => http://www.otrs.com/
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