> where i can find "who doing that" functionality? If you enable StatusView from SysConf you'll get it.
Admin -> SysConfig -> Group: Ticket -> Frontend::Agent::ModuleRegistration -> Tick the box next to 'Frontend::Module###AgentTicketStatusView' -> Update It looks like it's basically a predefined search and not as pretty as a ticket view, but the information you need is there and it is easy to sort it. -- Lars _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support or consulting for your OTRS system? => http://www.otrs.com/
