Mercator GmbH wrote :
[...]
When I put just question marks in it, I think these are placeholders
for other letters. Or not?
Nobody could explain me how to do this with the generic agent...
[...]
Hello Marc,
I don't think that you can solve the problem within OTRS, but with a
shell script. To call it use the corresponding option in the
GenericAgent or let it process your emails and set an email flag to
filter the mails with the PostMaster Filter.
In the shell script you could use grep to search for multiple series of
question marks which should differentiate your spam mails from user
mails with normal usage of question marks.
Regards
Alexander
--
radprax Gesellschaft fuer medizinische Versorgungszentren mbH,
Bergstr. 7 - 9, 42105 Wuppertal,
Fon: +49 202 2489 1110, Fax: +49 202 2489 94 1119
Geschaeftsfuehrer: Andreas Martin, Dr. med. Heiner Steffens, Dr. med. Renate
Tewaag
Amtsgericht Wuppertal: HRB 19359, St.-Nr.: 5132/5889/0264, DE 814559152
Web: http://www.radprax.de
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