Hi Calvin, Have you configured the mail id in admin area ->System -> Email Address. If not define there and check it again.
Regards Sourabh Sarwate On Mon, Feb 15, 2010 at 8:46 AM, Calvin Schmidt <[email protected]>wrote: > Any idea what this is? Does this indicate that mail is not making it into > the ticketing system? > > -----Original Message----- > From: Cron Daemon [mailto:[email protected]] > Sent: Monday, February 15, 2010 1:00 AM > To: [email protected] > Subject: Cron <r...@sunprdotrshd> /opt/otrs/bin/PostMasterMailbox.pl >> > /dev/null > > ERROR: OTRS-PMAccount-10 Perl: 5.8.8 OS: linux Time: Sun Feb 14 22:00:03 > 2010 > > Message: Found no ID for 3! > > Traceback (18350): > Module: Kernel::System::Queue::QueueGet (v1.110) Line: 821 > Module: Kernel::System::Ticket::GetSubscribedUserIDsByQueueID > (v1.416.2.8) Line: 3209 > Module: Kernel::System::Ticket::Article::ArticleCreate (v1.232.2.1) > Line: 378 > Module: Kernel::System::PostMaster::NewTicket::Run (v1.75) Line: 245 > Module: Kernel::System::PostMaster::Run (v1.83) Line: 351 > Module: Kernel::System::MailAccount::POP3::Fetch (v1.6) Line: 153 > Module: Kernel::System::MailAccount::MailAccountFetch (v1.9) Line: 380 > Module: main::Fetch (v1.10) Line: 181 > Module: /opt/otrs/bin/PostMasterMailbox.pl (v1.10) Line: 94 > > ERROR: OTRS-PMAccount-10 Perl: 5.8.8 OS: linux Time: Sun Feb 14 22:00:03 > 2010 > > Message: Found no ID for 3! > > Traceback (18350): > Module: Kernel::System::Queue::QueueGet (v1.110) Line: 821 > Module: Kernel::System::Ticket::Article::ArticleGet (v1.232.2.1) Line: > 1762 > Module: > Kernel::System::PostMaster::Filter::FollowUpArticleTypeCheck::Run (v1.4) > Line: 47 > Module: Kernel::System::PostMaster::Run (v1.83) Line: 387 > Module: Kernel::System::MailAccount::POP3::Fetch (v1.6) Line: 153 > Module: Kernel::System::MailAccount::MailAccountFetch (v1.9) Line: 380 > Module: main::Fetch (v1.10) Line: 181 > Module: /opt/otrs/bin/PostMasterMailbox.pl (v1.10) Line: 94 > > > > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > > NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! > http://www.otrs.com/en/support/enterprise-subscription/ >
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