Hi Calvin,

Have you configured the  mail id  in  admin area ->System -> Email Address.
If not define there and check it again.


Regards
Sourabh Sarwate

On Mon, Feb 15, 2010 at 8:46 AM, Calvin Schmidt <[email protected]>wrote:

> Any idea what this is? Does this indicate that mail is not making it into
> the ticketing system?
>
> -----Original Message-----
> From: Cron Daemon [mailto:[email protected]]
> Sent: Monday, February 15, 2010 1:00 AM
> To: [email protected]
> Subject: Cron <r...@sunprdotrshd> /opt/otrs/bin/PostMasterMailbox.pl >>
> /dev/null
>
> ERROR: OTRS-PMAccount-10 Perl: 5.8.8 OS: linux Time: Sun Feb 14 22:00:03
> 2010
>
>  Message: Found no ID for 3!
>
>  Traceback (18350):
>    Module: Kernel::System::Queue::QueueGet (v1.110) Line: 821
>    Module: Kernel::System::Ticket::GetSubscribedUserIDsByQueueID
> (v1.416.2.8) Line: 3209
>    Module: Kernel::System::Ticket::Article::ArticleCreate (v1.232.2.1)
> Line: 378
>    Module: Kernel::System::PostMaster::NewTicket::Run (v1.75) Line: 245
>    Module: Kernel::System::PostMaster::Run (v1.83) Line: 351
>    Module: Kernel::System::MailAccount::POP3::Fetch (v1.6) Line: 153
>    Module: Kernel::System::MailAccount::MailAccountFetch (v1.9) Line: 380
>    Module: main::Fetch (v1.10) Line: 181
>    Module: /opt/otrs/bin/PostMasterMailbox.pl (v1.10) Line: 94
>
> ERROR: OTRS-PMAccount-10 Perl: 5.8.8 OS: linux Time: Sun Feb 14 22:00:03
> 2010
>
>  Message: Found no ID for 3!
>
>  Traceback (18350):
>    Module: Kernel::System::Queue::QueueGet (v1.110) Line: 821
>    Module: Kernel::System::Ticket::Article::ArticleGet (v1.232.2.1) Line:
> 1762
>    Module:
> Kernel::System::PostMaster::Filter::FollowUpArticleTypeCheck::Run (v1.4)
> Line: 47
>    Module: Kernel::System::PostMaster::Run (v1.83) Line: 387
>    Module: Kernel::System::MailAccount::POP3::Fetch (v1.6) Line: 153
>    Module: Kernel::System::MailAccount::MailAccountFetch (v1.9) Line: 380
>    Module: main::Fetch (v1.10) Line: 181
>    Module: /opt/otrs/bin/PostMasterMailbox.pl (v1.10) Line: 94
>
>
>
> ---------------------------------------------------------------------
> OTRS mailing list: otrs - Webpage: http://otrs.org/
> Archive: http://lists.otrs.org/pipermail/otrs
> To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
>
> NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW!
> http://www.otrs.com/en/support/enterprise-subscription/
>
---------------------------------------------------------------------
OTRS mailing list: otrs - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/otrs
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs

NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW!
http://www.otrs.com/en/support/enterprise-subscription/

Reply via email to