dear Masood,
i had same problem in OTRS 3.0.5 and i have solved the same editing the
Encode.pm in OTRS/kernal/system .
just hash the
# set binmode
# binmode( $Row, ':utf8' );
Hope this will solve your problem .
Regards
Vijay Dahiya
On Mon, Feb 21, 2011 at 5:30 PM, <[email protected]> wrote:
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> Today's Topics:
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> 1. To change logo in agent interface (ravi shanker)
> 2. Re: To change logo in agent interface (Robert Poreba)
> 3. Re: Problem with attach file in otrs 2.4.9 (masood ramezani)
> 4. Re: PDF Printing Images (Stuart Hall)
>
>
> ----------------------------------------------------------------------
>
> Message: 1
> Date: Sun, 20 Feb 2011 17:50:23 +0530 (IST)
> From: ravi shanker <[email protected]>
> Subject: [otrs] To change logo in agent interface
> To: "[email protected]" <[email protected]>
> Message-ID: <[email protected]>
> Content-Type: text/plain; charset="utf-8"
>
> Hi,
>
> I'm using otrs 3.0 and would like to know whether we can change "OTRS" logo
> @ right side corner of agent interface.i couldn't get otrs image in images
> folder.
> Also i tried changing productname in config and it only changed logos at
> browser header,login etc but not OTRS logo @ rightside corner of every page.
> If somebody have tried this,please let me know
>
> Regards
> Ravi Shankar
>
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>
> ------------------------------
>
> Message: 2
> Date: Sun, 20 Feb 2011 13:13:20 -0000
> From: Robert Poreba <[email protected]>
> Subject: Re: [otrs] To change logo in agent interface
> To: "'ravi shanker'" <[email protected]>, "'User questions and
> discussions about OTRS.'" <[email protected]>
> Message-ID: <[email protected]>
> Content-Type: text/plain; charset="utf-8"
>
> Hi Ravi,
>
>
> I think you need to change this is SysConfig:
>
> Frontend::Agent AgentLogo
>
>
>
> --
>
> Regards,
>
> Robert
>
>
>
>
>
> From: [email protected] [mailto:[email protected]] On Behalf Of
> ravi shanker
> Sent: 20 February 2011 12:20
> To: [email protected]
> Subject: [otrs] To change logo in agent interface
>
>
>
> Hi,
>
>
>
> I'm using otrs 3.0 and would like to know whether we can change "OTRS" logo
> @ right side corner of agent interface.i couldn't get otrs image in images
> folder.
>
> Also i tried changing productname in config and it only changed logos at
> browser header,login etc but not OTRS logo @ rightside corner of every page.
>
> If somebody have tried this,please let me know
>
>
>
> Regards
>
> Ravi Shankar
>
>
>
> -------------- next part --------------
> An HTML attachment was scrubbed...
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> http://lists.otrs.org/pipermail/otrs/attachments/20110220/5d5553eb/attachment-0001.html
> >
>
> ------------------------------
>
> Message: 3
> Date: Sun, 20 Feb 2011 17:20:59 +0330
> From: masood ramezani <[email protected]>
> Subject: Re: [otrs] Problem with attach file in otrs 2.4.9
> To: "User questions and discussions about OTRS." <[email protected]>
> Message-ID:
> <[email protected]>
> Content-Type: text/plain; charset="utf-8"
>
> Dear Nils,
>
> there isn't any error on my log file.
>
> Cheers, Masoud
>
> On Mon, Feb 14, 2011 at 15:39, Nils Leideck <[email protected]>
> wrote:
>
> > Dear Masood,
> >
> > are there any error messages in the log files?
> >
> > On 14.02.2011, at 09:23, masood ramezani wrote:
> >
> > I have OTRS 2.4.9 and my charset is UTF-8. I should say that this problem
> > is not occur for text files.
> >
> >
> > ?
> > Nils Leideck
> > Senior Consultant
> >
> > http://webint.cryptonode.de / a Fractal project
> >
> >
> > ---------------------------------------------------------------------
> > OTRS mailing list: otrs - Webpage: http://otrs.org/
> > Archive: http://lists.otrs.org/pipermail/otrs
> > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
> >
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>
> ------------------------------
>
> Message: 4
> Date: Sun, 20 Feb 2011 19:40:04 +0000
> From: Stuart Hall <[email protected]>
> Subject: Re: [otrs] PDF Printing Images
> To: "User questions and discussions about OTRS." <[email protected]>
> Message-ID:
> <[email protected]>
> Content-Type: text/plain; charset=ISO-8859-1
>
> On Fri, Feb 18, 2011 at 12:31 PM, Nils Leideck <[email protected]>
> wrote:
> > Dear Stuart,
> >
> > On 18.02.2011, at 13:00, Stuart Hall wrote:
> >
> >> I notice that printing to PDF from FAQ doesn't render inline images.
> >> Is there a way to make this work?
> >
> > Not yet, sorry :-(
>
> Oh well, 3.1 perhaps... ;-)
>
>
> ------------------------------
>
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