Dear Vijay Thank you very much for your advise, your solution solve my problem.
Best Regards Masoud Ramezani On Tue, Feb 22, 2011 at 07:13, vijay dahiya <[email protected]> wrote: > dear Masood, > > i had same problem in OTRS 3.0.5 and i have solved the same editing the > Encode.pm in OTRS/kernal/system . > > just hash the > # set binmode > # binmode( $Row, ':utf8' ); > > Hope this will solve your problem . > > Regards > Vijay Dahiya > > > > On Mon, Feb 21, 2011 at 5:30 PM, <[email protected]> wrote: > >> Send otrs mailing list submissions to >> [email protected] >> >> To subscribe or unsubscribe via the World Wide Web, visit >> >> http://lists.otrs.org/cgi-bin/listinfo/otrs >> or, via email, send a message with subject or body 'help' to >> [email protected] >> >> You can reach the person managing the list at >> [email protected] >> >> When replying, please edit your Subject line so it is more specific >> than "Re: Contents of otrs digest..." >> >> >> Today's Topics: >> >> 1. To change logo in agent interface (ravi shanker) >> 2. Re: To change logo in agent interface (Robert Poreba) >> 3. Re: Problem with attach file in otrs 2.4.9 (masood ramezani) >> 4. Re: PDF Printing Images (Stuart Hall) >> >> >> ---------------------------------------------------------------------- >> >> Message: 1 >> Date: Sun, 20 Feb 2011 17:50:23 +0530 (IST) >> From: ravi shanker <[email protected]> >> Subject: [otrs] To change logo in agent interface >> To: "[email protected]" <[email protected]> >> Message-ID: <[email protected]> >> Content-Type: text/plain; charset="utf-8" >> >> Hi, >> >> I'm using otrs 3.0 and would like to know whether we can change "OTRS" >> logo @ right side corner of agent interface.i couldn't get otrs image in >> images folder. >> Also i tried changing productname in config and it only changed logos at >> browser header,login etc but not OTRS logo @ rightside corner of every page. >> If somebody have tried this,please let me know >> >> Regards >> Ravi Shankar >> >> -------------- next part -------------- >> An HTML attachment was scrubbed... >> URL: < >> http://lists.otrs.org/pipermail/otrs/attachments/20110220/c854e07d/attachment-0001.html >> > >> >> ------------------------------ >> >> Message: 2 >> Date: Sun, 20 Feb 2011 13:13:20 -0000 >> From: Robert Poreba <[email protected]> >> Subject: Re: [otrs] To change logo in agent interface >> To: "'ravi shanker'" <[email protected]>, "'User questions and >> discussions about OTRS.'" <[email protected]> >> Message-ID: <[email protected]> >> Content-Type: text/plain; charset="utf-8" >> >> Hi Ravi, >> >> >> I think you need to change this is SysConfig: >> >> Frontend::Agent AgentLogo >> >> >> >> -- >> >> Regards, >> >> Robert >> >> >> >> >> >> From: [email protected] [mailto:[email protected]] On Behalf Of >> ravi shanker >> Sent: 20 February 2011 12:20 >> To: [email protected] >> Subject: [otrs] To change logo in agent interface >> >> >> >> Hi, >> >> >> >> I'm using otrs 3.0 and would like to know whether we can change "OTRS" >> logo @ right side corner of agent interface.i couldn't get otrs image in >> images folder. >> >> Also i tried changing productname in config and it only changed logos at >> browser header,login etc but not OTRS logo @ rightside corner of every page. >> >> If somebody have tried this,please let me know >> >> >> >> Regards >> >> Ravi Shankar >> >> >> >> -------------- next part -------------- >> An HTML attachment was scrubbed... >> URL: < >> http://lists.otrs.org/pipermail/otrs/attachments/20110220/5d5553eb/attachment-0001.html >> > >> >> ------------------------------ >> >> Message: 3 >> Date: Sun, 20 Feb 2011 17:20:59 +0330 >> From: masood ramezani <[email protected]> >> Subject: Re: [otrs] Problem with attach file in otrs 2.4.9 >> To: "User questions and discussions about OTRS." <[email protected]> >> Message-ID: >> <[email protected]> >> Content-Type: text/plain; charset="utf-8" >> >> >> Dear Nils, >> >> there isn't any error on my log file. >> >> Cheers, Masoud >> >> On Mon, Feb 14, 2011 at 15:39, Nils Leideck <[email protected]> >> wrote: >> >> > Dear Masood, >> > >> > are there any error messages in the log files? >> > >> > On 14.02.2011, at 09:23, masood ramezani wrote: >> > >> > I have OTRS 2.4.9 and my charset is UTF-8. I should say that this >> problem >> > is not occur for text files. >> > >> > >> > ? >> > Nils Leideck >> > Senior Consultant >> > >> > http://webint.cryptonode.de / a Fractal project >> > >> > >> > --------------------------------------------------------------------- >> > OTRS mailing list: otrs - Webpage: http://otrs.org/ >> > Archive: http://lists.otrs.org/pipermail/otrs >> > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs >> > >> -------------- next part -------------- >> An HTML attachment was scrubbed... >> URL: < >> http://lists.otrs.org/pipermail/otrs/attachments/20110220/35785dec/attachment-0001.html >> > >> >> ------------------------------ >> >> Message: 4 >> Date: Sun, 20 Feb 2011 19:40:04 +0000 >> From: Stuart Hall <[email protected]> >> Subject: Re: [otrs] PDF Printing Images >> To: "User questions and discussions about OTRS." <[email protected]> >> Message-ID: >> <[email protected]> >> Content-Type: text/plain; charset=ISO-8859-1 >> >> On Fri, Feb 18, 2011 at 12:31 PM, Nils Leideck <[email protected]> >> wrote: >> > Dear Stuart, >> > >> > On 18.02.2011, at 13:00, Stuart Hall wrote: >> > >> >> I notice that printing to PDF from FAQ doesn't render inline images. >> >> Is there a way to make this work? >> > >> > Not yet, sorry :-( >> >> Oh well, 3.1 perhaps... ;-) >> >> >> ------------------------------ >> >> >> --------------------------------------------------------------------- >> OTRS mailing list: otrs - Webpage: http://otrs.org/ >> Archive: http://lists.otrs.org/pipermail/otrs >> To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs >> >> End of otrs Digest, Vol 29, Issue 50 >> ************************************ >> > > > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs >
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