Dear Muhammad,
I ata least can tell you that the Subject is available in the QData{“Subject”}
variable.
You have to try and error with the other details.
On 03.04.2011, at 11:33, Muhammad El-Sergani wrote:
> Well, I checked that but couldn't reach anything, I couldn't find where to
> include the required style.
>
> This is what the system uses in its replies:
>
> "04/02/2011 08:47 - Muhammad El-Sergani wrote:"
>
> And I would like it to reply using the following header:
>
> -------- Original Message --------
> Subject: Re: Original TT
> From: XXX <[email protected]>
> To: YYY <[email protected]>
> CC: ZZZ <[email protected]>
> Date: 17/3/2011 3:10 PM
>
> Is that possible, or can you provide any means to do so?
> That would be very much appreciated.
Cheers, Nils
--
Nils Leideck
http://webint.cryptonode.de / a Fractal project
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