That's just brilliant... no, fantastic! Thanks a zillion.. Worked like a charm!
On Saturday, April 9, 2011, Nils Leideck <[email protected]> wrote: > Dear Muhammad, > > $QData{“Cc"} doesn’t seems to be possible, not sure. > > You might try to keep "Ticket::Frontend::ResponseFormat” in its standard > configuration and just disable "Ticket::Frontend::Quote”, this will actually > result in a more Outlook’ish answer style (TOFU). > > Cheers, Nils > > On 09.04.2011, at 16:51, Muhammad El-Sergani wrote: > >> Thanks Nils, >> >> I need all of the following, if humbly possible: >> • Original From >> • Original To >> • Original Cc >> • Original Date (Long format such as "Thursday, April 07, 2011 11:25 >> PM" if that's possible) >> • Original Subject >> Thanks a lot in advance!! >> >> Thanks and Best Regards, >> Muhammad El-Sergani. >> >> >> >> On Sat, Apr 9, 2011 at 4:35 PM, Nils Leideck <[email protected]> wrote: >> On 09.04.2011, at 16:26, Muhammad El-Sergani wrote: >> >> > I've been experimenting with the fields, and basically, this is what I've >> > been able to reach: >> > >> > • $QData{"OrigFrom"} -- places the original From part, name and email >> > • $QData{"To"} -- places the current To part, name and email >> > • $QData{"OrigTo"} -- gets nothing... >> > >> > Could anyone help with this please? >> >> What else do you need? >> >> -- >> Nils Leideck >> http://webint.cryptonode.de / a Fractal project >> >> --------------------------------------------------------------------- >> OTRS mailing list: otrs - Webpage: http://otrs.org/ >> Archive: http://lists.otrs.org/pipermail/otrs >> To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs >> > > -- > Nils Leideck > http://webint.cryptonode.de / a Fractal project > > -- Thanks and Best Regards, Muhammad El-Sergani. --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
