From: "Jim Cooper" <[EMAIL PROTECTED]> > > What the customer wants is far more important > > than what we think is necessary. :) > > Even when they're ignorant? :-)
Yes. For one thing, they're paying the bills. For another, it may be us who are ignorant and not them. > I beg to differ. Sometimes you need to educate them. No, you never "need" to educate anyone. There are some customers who aren't interested in your reeducation attempts. I do maintain that the customer is always right. However, sometimes it's indeed possible to "educate" them to make them change their minds about what's right. And sometimes they're too damn stupid for me to allow them to continue to be my customers. :) But as long as they are my customers, they get what they want, which is not necessarily the same as what I think they should want. -- For information on using the Palm Developer Forums, or to unsubscribe, please see http://www.palmos.com/dev/support/forums/
