Hi Peter..
I dont' drink,, so booze isn't an option...LOL

Though, I do drink coffee and eat my donuts.. sitting here at my computer...
and what would we do without.. "canned air".. Great for getting crumbs out
of a keyboard..(not my new one.. but many times, with my old.. LOL).

I'm just a bit discouraged.. but I'm trying to put it all in perspective..
Hearing the news today, and reading the paper.. People were killed on the
Staten Island Ferry(in NY).. and I guess. this is just a computer.. and not
Life/or Death.. and I have to just deal with it. and think about it - in
those terms..  But thats not to say, I'm not still very annoyed at Dell..
for their lying.. .

I"m giving Dell.. one more chance to make it right.. They are shipping me a
new tower. and new monitor.. and I'm hopefull.. that my troubles will be
over.. with the new one.. (knock wood).

Helene
----- Original Message ----- 
From: "Peter Kaulback" <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Sent: Thursday, October 16, 2003 10:00 AM
Subject: Re: PCWorks: Dell Saga Continues


> I wouldn't say that Helene, it is difficult to troubleshoot hardware over
> the phone or by email to say the least. I had similar dealings some time
> ago with clients purchasing eMachine computers (I'm sure many on the list
> are familiar with them <groan>).
>
> Just before the bad luck you could consider booze, not for yourself mind
> you, one client accidentally(?) had one large container (might have been
> the whole bottle or pail) of whisky (or some other fuel) fall into the
back
> of the monitor (it was an all-in-one design like the iMac) and voila they
> got a new replacement. Fortunately their dealer no longer carried
eMachines
> (whew!), so they got a custom made system. And they have been happy ever
since.
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