Helene,
I must say I fully agreed with Meir, except to make them come and collect their lemon. 
If this new (we hope) tower and
monitor don't perform fully up to your expectations, then you've been sold a pup - 
twice -  and your Trade Practices or
Consumer Protection laws - whatever equivalent you have in the USA - have probably 
been violated several times by this
company.  Sincere sympathy from this side of the world.

Jim, in sunny Brisbane, Oz.

Meir Cahal wrote Thursday, October 16, 2003 4:13 PM
Subject: Re: PCWorks: Dell Saga Continues

> Helene,
> Why don't you just pack the whole lot up and send it back to Dell? cancel
> your purchase from the credit card company and start all over again. Go to a
> local store and have them build you a computer to your own specs.
> If you have a problem canceling, take some legal advice, I think enough is
> enough.
>
> Regards
> Meir
(snip)
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