Bob, I feel your pain. About 12 years ago I went through a similar scenario re trying to get phone support to make something work (I do believe it was a modem). After excruciating hours that achieved little, I vowed it would not happen again.
I then spent time and energy on learning what I was dealing with, and how to install and troubleshoot not only a local network, but also the computers that go with it. I reasoned that the future would be more and more based around this kind of technology, so it would be a good investment in my time. I have never made that second call. We have 4 Macs running on a secure system and of the few occasions when something went wrong, I've managed to fix it all. Even the time with dropped connections - sourced the fault to the outside telephone wire into the house being pulled about by a bush - phone company called out and they fixed FOC as it was their responsibility. You have much more patience than I have mate - once was enough with a call centre for me. It shouldn't have to be that way! Life is all about choices ;-) -- Cheers, Cotty ___/\__ || (O) | People, Places, Pastiche ---------- http://www.cottysnaps.com _____________________________ -- PDML Pentax-Discuss Mail List [email protected] http://pdml.net/mailman/listinfo/pdml_pdml.net to UNSUBSCRIBE from the PDML, please visit the link directly above and follow the directions.
