Cotty, Unfortunately (well not really), my tech support got married and moved out. But I've learned the fuzzy bits I didn't know before and hope to never do this again! Regards, Bob S.
On Fri, Dec 11, 2009 at 11:38 AM, Cotty <[email protected]> wrote: > Bob, I feel your pain. > > About 12 years ago I went through a similar scenario re trying to get > phone support to make something work (I do believe it was a modem). > After excruciating hours that achieved little, I vowed it would not > happen again. > > I then spent time and energy on learning what I was dealing with, and > how to install and troubleshoot not only a local network, but also the > computers that go with it. I reasoned that the future would be more and > more based around this kind of technology, so it would be a good > investment in my time. > > I have never made that second call. We have 4 Macs running on a secure > system and of the few occasions when something went wrong, I've managed > to fix it all. Even the time with dropped connections - sourced the > fault to the outside telephone wire into the house being pulled about by > a bush - phone company called out and they fixed FOC as it was their > responsibility. > > You have much more patience than I have mate - once was enough with a > call centre for me. It shouldn't have to be that way! > > Life is all about choices ;-) > > -- > > > Cheers, > Cotty > > > ___/\__ > || (O) | People, Places, Pastiche > ---------- http://www.cottysnaps.com > _____________________________ > > > > -- > PDML Pentax-Discuss Mail List > [email protected] > http://pdml.net/mailman/listinfo/pdml_pdml.net > to UNSUBSCRIBE from the PDML, please visit the link directly above and follow > the directions. > -- PDML Pentax-Discuss Mail List [email protected] http://pdml.net/mailman/listinfo/pdml_pdml.net to UNSUBSCRIBE from the PDML, please visit the link directly above and follow the directions.
