On Dec 11, 2009, at 4:31, Boris Liberman wrote: > > Bob, if it is any consolation, all local service providers, be it cable TV, > phone/DSL, ISP, cell phone aren't any better. The wait times and complexity > of phone support labyrinth until you get to talk a human being is probably > less, but the quality of service is not.
Well, if you lived in Minneapolis I could tell you that there is a local ISP that always answers the phone with local, friendly, intelligent human beings. That's what our biz is, and you can't imagine how many people come to us (and stick with us) not because we're faster/better/less-expensive... but because our support is top-notch and local. Counts for a lot! I feel your pain, Bob. I was stuck in the suburbs for a while where my only choice for Internet was Comcast. Boy, did that stink for the year I was out there. Then I wised up and moved back into the metro where my choices were far broader and I dropped Comcast like a hot potato! -Charles -- Charles Robinson - [email protected] Minneapolis, MN http://charles.robinsontwins.org http://www.facebook.com/charles.robinson -- PDML Pentax-Discuss Mail List [email protected] http://pdml.net/mailman/listinfo/pdml_pdml.net to UNSUBSCRIBE from the PDML, please visit the link directly above and follow the directions.
