Thanks, David. A few years ago, I dropped an FA 28~70 f/2.8 while in Grand Teton NP. We were heading on east, so planned to stop in Westminster, CO and leave it at Pentax repair on our way back to CA.. (bent mounting ring). I checked the Pentax site and found explicit language prohibiting the "dropping off" of any equipment for repair. My guess is that a paper trail break down along with casual note taking, on both sides, resulted in disputes. Your proximity to an accommodating repair service seems ideal.
Jack --- On Sat, 12/12/09, David J Brooks <[email protected]> wrote: > From: David J Brooks <[email protected]> > Subject: Re: Repair Costs > To: "Pentax-Discuss Mail List" <[email protected]> > Date: Saturday, December 12, 2009, 6:37 AM > On Fri, Dec 11, 2009 at 6:26 PM, Jack > Davis <[email protected]> > wrote: > hadn't been contacted with a repair estimate, so this PM I > called > Pentax Customer Service. Sympathetic gentleman said they > had been > having some problems with said service contacting customers > and > suggested I call them direct. I happily took down the > 'pnone number > and did so. > > Jack > > Jack, sorry to hear of your service problem. If it makes > you feel any > better, Pentax Canada AND Nikon Canada are both very bad at > returning > calls. After a while I gave up sending stuff in and just > drove it out > myself. At least then you have to deal with a real person. > Luckily i am only a 45 minute drive from both companies. > > Dave > > > > > > > > > > > > -- > > PDML Pentax-Discuss Mail List > > [email protected] > > http://pdml.net/mailman/listinfo/pdml_pdml.net > > to UNSUBSCRIBE from the PDML, please visit the link > directly above and follow the directions. > > > > > > -- > Documenting Life in Rural Ontario. > www.caughtinmotion.com > http://brooksinthecountry.blogspot.com/ > York Region, Ontario, Canada > > -- > PDML Pentax-Discuss Mail List > [email protected] > http://pdml.net/mailman/listinfo/pdml_pdml.net > to UNSUBSCRIBE from the PDML, please visit the link > directly above and follow the directions. > -- PDML Pentax-Discuss Mail List [email protected] http://pdml.net/mailman/listinfo/pdml_pdml.net to UNSUBSCRIBE from the PDML, please visit the link directly above and follow the directions.
