Thanks, Boris your right, of course. Best wishes of the season to you and family (Galia)..etc?
Jack --- On Fri, 12/11/09, Boris Liberman <[email protected]> wrote: > From: Boris Liberman <[email protected]> > Subject: Re: Repair Costs > To: "Pentax-Discuss Mail List" <[email protected]> > Date: Friday, December 11, 2009, 9:40 PM > Yep, unpleasant as it is, my > understanding (no, I do live outside of US of A) is that > potential medical bill, should you have opted to "eat > cement" like you said, would have been much more and the > process would have been way more unpleasant as well... > > Wishing your camera and lens speedy recovery and yourself a > firm step everywhere you go. > > Boris > > > On 12/12/2009 1:26 AM, Jack Davis wrote: > > You may recall my describing a fall I took 11/29 > wherein, in favor of > > not eating cement, I let go of a tripod and small > satellite bag > > containing my K20 and DA 16~45. I completed their > repair order form > > and shipped both to their Chandler, AZ (Phoenix > suburb) repair > > facility on 11/30. Tracking info showed them having > been received the > > morning of 12/2. I hadn't been contacted with a repair > estimate, so > > this PM I called Pentax Customer Service. Sympathetic > gentleman said > > they had been having some problems with said service > contacting > > customers and suggested I call them direct. I happily > took down the > > 'pnone number and did so. Nice lady in Chandler > apologized stating > > that they have been receiving "some 300 repair units > per day" and > > offered to call me back right away with an estimate. > (how many repair > > units must Canon receive per day?) She did so with the > info that the > > total costs would be $416 USD and repairs would take 4 > to 6 weeks. > > When I rather sternly reminded her that their repair > order form > > stated "15 to 20 days", she said she would put a > "rush" on it. > > (right) I didn't make a very legible note of problems > found, but I > > can make out that the body needs a new focus motor and > lens mounting > > ring($260). Lens needs new mounting ring and focus > adjustment($144). > > Return shipping; $12. Not that you need this > information, but I like > > to share my troubles. ;( > > > > Jack > > -- > PDML Pentax-Discuss Mail List > [email protected] > http://pdml.net/mailman/listinfo/pdml_pdml.net > to UNSUBSCRIBE from the PDML, please visit the link > directly above and follow the directions. > -- PDML Pentax-Discuss Mail List [email protected] http://pdml.net/mailman/listinfo/pdml_pdml.net to UNSUBSCRIBE from the PDML, please visit the link directly above and follow the directions.
