On Dec 22, 2010, at 10:20 AM, Ann Sanfedele wrote:

> Bottom line, the experience, overall, in the store was ultimately fine.

Thanks, Ann. As you will see in my update of the issue, it's turned out that 
way in this case, too -- assuming they find a way to help their customer 
service reps respond to customer concerns more constructively than this one did 
to mine. 

------------------------------------------------------------------------------------------
Eric Weir
Decatur, GA  USA
[email protected]





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