I've shopped at B&H since they were in a loft on 17th Street in the 1970s. 
Never had any problems. To the best of my knowledge, they've always had a very 
good reputation. Ditto 47th Street Photo in the '80s. The only really bad 
camera stores were the mail order joints with Brooklyn addresses that didn't 
even have a real store, and the tourist-trap camera stores in midtown.
Paul
On Dec 22, 2010, at 11:13 AM, Jack Davis wrote:

> Feisty, L O Ls ;)
> 
> Jack, L O Mn
> 
> --- On Wed, 12/22/10, Ann Sanfedele <[email protected]> wrote:
> 
>> From: Ann Sanfedele <[email protected]>
>> Subject: Re: Adorama
>> To: "Pentax-Discuss Mail List" <[email protected]>
>> Date: Wednesday, December 22, 2010, 7:20 AM
>> Eric,
>> I live about a 25 minute walk from Adorama...  I
>> usually shop at B&H but 
>> Adorama had  the V500 Nick was raving about at the
>> best price  - I called and one of the sales guys got
>> one from the 
>> warehouse for me in one day and put it aside in the store
>> for me..
>> When I returned the RS1000 (however some of the other
>> Pentax point andd 
>> shoots may or may not be, don't buy this one!)
>> the young lady who was taking it back claimed there was a
>> scratch on the 
>> LCD screen - I had had the camera for all of 2 hours.
>> I couldnt see it and she though spec of dirt so was rubbing
>> it with a 
>> cleaning cloth (which, infact, could have made the
>> scratch)
>> I pitched a bit of a bitch .   I got my
>> money back fairly easily.    
>> 
>> Initially , when I was asked why I was returning it  I
>> simply said 
>> "because it's a piece of crap"  
>> Bottom line, the experience, overall, in the store was
>> ultimately fine. 
>> Maybe they are kinder to L O Ls
>> 
>> ann
>> 
>> Eric Weir wrote:
>> 
>>> On Dec 22, 2010, at 3:56 AM, Joseph McAllister wrote:
>>> 
>>>   
>>> 
>>>> What you are seeing is vestigial New York
>> Photo/Video mail-order attitudes. Thirty five years ago, you
>> had to be very careful ordering from NY Photo stores, even
>> B&H. Since then, following B&H's lead in a change in
>> practices, most have straightened out about 95%. I have
>> frightening memories of conversations with  the phone
>> sales reps from Beach, Adorama, and Abes of Maine, who, if
>> you had a disagreement with the difference between what they
>> were offering and what was standard in the industry, would
>> reiterate their company line, then hang up on you. It
>> sometimes took a few days and several salesperson hours
>> before you would go through with the sale, after they 
>> allowed as to how you really had seen through their bullshit
>> and let common sense complete the sale.
>>>> 
>>>> One of their ploys was to pull items out of a
>> factory packed kit camera. When you complained that it was
>> missing, they told you it wasn't part of what they sold
>> you,. The price to buy it separately ended up costing you
>> more than the same complete kit at any of the other stores.
>>>> 
>>>> Phone shopping was a joy in the 60s and 70s!
>>>>     
>>>> 
>>> 
>>> Thanks, Joseph. My standard has been LL Bean. And since
>> joining PDML I must say I've had very good experiences with
>> sellers on eBay, for which I imagine eBay itself deserves
>> some credit. What seems to be Adorama's practice, and not an
>> error, as I assumed when I first wrote to customer service,
>> has come as a bit of a shock. Since I'm mainly a used
>> equipment buyer, sure glad KEH isn't that way.
>>> 
>>> ------------------------------------------------------------------------------------------
>>> Eric Weir
>>> Decatur, GA  USA
>>> [email protected]
>>> 
>>> 
>>> 
>>> 
>>> 
>>>   
>>> 
>> 
>> 
>> 
>> 
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> 
> 
> 
> 
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