Feisty, L O Ls ;)

Jack, L O Mn

--- On Wed, 12/22/10, Ann Sanfedele <[email protected]> wrote:

> From: Ann Sanfedele <[email protected]>
> Subject: Re: Adorama
> To: "Pentax-Discuss Mail List" <[email protected]>
> Date: Wednesday, December 22, 2010, 7:20 AM
> Eric,
> I live about a 25 minute walk from Adorama...  I
> usually shop at B&H but 
> Adorama had  the V500 Nick was raving about at the
> best price  - I called and one of the sales guys got
> one from the 
> warehouse for me in one day and put it aside in the store
> for me..
>  When I returned the RS1000 (however some of the other
> Pentax point andd 
> shoots may or may not be, don't buy this one!)
> the young lady who was taking it back claimed there was a
> scratch on the 
> LCD screen - I had had the camera for all of 2 hours.
> I couldnt see it and she though spec of dirt so was rubbing
> it with a 
> cleaning cloth (which, infact, could have made the
> scratch)
> I pitched a bit of a bitch .   I got my
> money back fairly easily.    
> 
> Initially , when I was asked why I was returning it  I
> simply said 
> "because it's a piece of crap"  
> Bottom line, the experience, overall, in the store was
> ultimately fine. 
>  Maybe they are kinder to L O Ls
> 
> ann
> 
> Eric Weir wrote:
> 
> >On Dec 22, 2010, at 3:56 AM, Joseph McAllister wrote:
> >
> >  
> >
> >>What you are seeing is vestigial New York
> Photo/Video mail-order attitudes. Thirty five years ago, you
> had to be very careful ordering from NY Photo stores, even
> B&H. Since then, following B&H's lead in a change in
> practices, most have straightened out about 95%. I have
> frightening memories of conversations with  the phone
> sales reps from Beach, Adorama, and Abes of Maine, who, if
> you had a disagreement with the difference between what they
> were offering and what was standard in the industry, would
> reiterate their company line, then hang up on you. It
> sometimes took a few days and several salesperson hours
> before you would go through with the sale, after they 
> allowed as to how you really had seen through their bullshit
> and let common sense complete the sale.
> >>
> >>One of their ploys was to pull items out of a
> factory packed kit camera. When you complained that it was
> missing, they told you it wasn't part of what they sold
> you,. The price to buy it separately ended up costing you
> more than the same complete kit at any of the other stores.
> >>
> >>Phone shopping was a joy in the 60s and 70s!
> >>    
> >>
> >
> >Thanks, Joseph. My standard has been LL Bean. And since
> joining PDML I must say I've had very good experiences with
> sellers on eBay, for which I imagine eBay itself deserves
> some credit. What seems to be Adorama's practice, and not an
> error, as I assumed when I first wrote to customer service,
> has come as a bit of a shock. Since I'm mainly a used
> equipment buyer, sure glad KEH isn't that way.
> >
> >------------------------------------------------------------------------------------------
> >Eric Weir
> >Decatur, GA  USA
> >[email protected]
> >
> >
> >
> >
> >
> >  
> >
> 
> 
> 
> 
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