Congratulations, and that is good to hear. It's very similar to what happened to me a few years back with my K20 that was sent in for repair, came back with a couple of problems, went back to Pentax (pre-CRIS), and languished in their repair department for far too long. They eventually sent me a new camera.
Larry On Aug 1, 2012, at 11:03 AM, Paul Stenquist wrote: > Some of you may recall my bemoaning the fact that my K-5 has been languishing > at CRIS, with the parts necessary to repair it unavailable. The CRIS folks > advised me to talk to Pentax, and I did, explaining that I shoot for a number > of pubs and have a three-day dawn-to-dusk assignment coming up that I am > loathe to attempt with a single body. I begged for a loaner, and they hemmed > and hawed about how one had to be enrolled in their pro program to get a > loaner. I said I would enroll right that minute, but they countered that it > would take three weeks to approve my application. I worked my way up through > several levels of Pentax employees to no avail. A few days later, while I was > out of the office, someone called and said they were going to resolve the > problem one way or another. I got a name but had nothing with which to write > it down, so I can't say who it was. The number on my phone from which the > call came was a Colorado area code.. Today, I called CRIS again, and they > told m > e that Pentax was sending a replacement camera. Half an hour later, a new K-5 > arrived at my front door. Witth 35,000 exposures and a dozen or so movies on > my old one, this is a blessing in more ways than one. > > Thank you Pentax. > > Paul > -- > PDML Pentax-Discuss Mail List > [email protected] > http://pdml.net/mailman/listinfo/pdml_pdml.net > to UNSUBSCRIBE from the PDML, please visit the link directly above and follow > the directions. -- Larry Colen [email protected] sent from i4est -- PDML Pentax-Discuss Mail List [email protected] http://pdml.net/mailman/listinfo/pdml_pdml.net to UNSUBSCRIBE from the PDML, please visit the link directly above and follow the directions.
