Those of you who are old enough to remember the days before the Bell system was broken up, will recall that just mentioning the name "The Phone Company" evoked instant images of a huge, uncaring corporate monster with WAY more money than it needed and absolutely NO incentive to pay attention to its customers because it had a MONOPOLY. Well, the government put an end to the hegemony of "The Phone Company," and the smaller bits had to start instituting real customer service. Today, we have PayPal -- the new "Phone Company"--- WAY more successful than it has any right to be based on its poor record of customer service, and with A LOT of people by the throat. Tim Fabrizio phonophan PO Box 747 Henrietta, NY 14467
TEL: 585 582 1586 FAX: 585 582 2624 WEB SITE: http://www.phonophan.com
