It is a shame PayPal kinda went "You're both grounded for fighting!" instead of having a fair and practicable policy in place. I still don't know how long ago this happened, or what state of development PayPal was in at the time. They certainly did not handle it very well (if at all), but I still can't see where anything could be termed their 'fault'. I do think there's a possibility (however slight) that it would go down differently today than it did then if this were some years ago, with so many more eyes watching now, but let's hope none of us ever have the occasion to find out.
PayPal fan though I am, I think Mike has a very good point about CC purchases being reversible, which is less of a guarantee for eBay to get their chunk. It's a business, it's the 21st century; I don't like it, but I sadly wouldn't expect much more. Anyway, before making a big purchase on eBay, I will spend days researching every item the seller has bought and/or sold that I can access (through the seller's feedback). I also start up conversations through email about the item, and see if their response is intelligent and conscientious, and how deep their knowledge of the history associated with the item is. I find that the nature of their contact with me matches their packing job, frankly. And I know I'm anal to the point of distraction when it comes to this; I've no delusions of normalcy here! John, while I can say I probably wouldn't have bought from this seller without a great deal of pre-auction-closing contact about , for example, differences between Columbia phonograph models, et. al, I can also say that it doesn't look like there's anything a rational, normal human being would've done in your position that you didn't do. The pictures of the carnage were horrifying (they made my stomach churn), and I'm so very sorry this happened to you. It once broke my heart that a 20" Pathe, being shipped from outside Paris, came to my door broken neatly in half; it was fine for 100 years before I got involved with it, and now there was one less 20" Pathe in the world. So I can only imagine your anguish. Nonetheless, let the PayPal'ers enjoy their convenience, and let the NoPayPal'ers enjoy their security, with a healthy dose of caveat emptor all around. Best to all, Robert ----- Original Message ----- From: "Rich" <[email protected]> To: "Antique Phonograph List" <[email protected]> Sent: Wednesday, February 14, 2007 5:02 PM Subject: Re: [Phono-L] Not a Fan of PayPal > Who was the seller? You are stating that they were guilty of fraud. Did > you sue them? Small claims > court works well and gets results. The shipper also has a responsibility > to have reasonable assurance > that an item accepted for shipping is properly packed. Did they inspect > it? I have been places where > UPS inspected every package, no exceptions. How is any of this the fault > of Paypal? > > > On Wed, 14 Feb 2007 17:23:01 -0500, John Pisano wrote: > >>Insurance claims were made with the shipper. They would not pay because >>it >>was not packed correctly. The bottom line is that this was the sellers >>fault. They did not pack it correctly. I did speak to them about how to >>pack it and they charged me for professional packing at a shipping center, >>and pocketed the money. They had 100% positive feedback at the time. >>They >>also refused to give me my money back. > >> > >>Given the facts what would you have done next if you were me? Papal >>cancelled both of our accounts as well as the seller EBay account. In my >>opinion they should go after the seller for the amount of the chargeback. >>They have all the documentation. It is a very clear cut case. Why cancel >>my account? > >> > >>They (EBay) have become too big and don't have enough competition. EBay >>now >>owns a 25% share in Craigslist. As much as I see room for improvement on >>EBay I still use their service because they own the online Auction market. >>If I want to get top dollar for my products I have to sell with them. > >> >>I strongly disagree with your statement, "any trust issues with the >>company >>and/or process are just > >>needless paranoia". I understand why you think like this. Most Papal >>users probably will not experience any problems. However if you ever do >>experience a problem with Papal I think you will change your tune. > >> > >>As I have said in the past, the lesson I learned from this is - pay with >>your credit card (through Papal). On high end purchases your credit card >>company may be your only recourse in a transaction gone bad. > >> > >>Enough said. Let's talk about phonographs!!! > >> > >> > >> > >> > >>_______________________________________________ >>Phono-L mailing list >>http://phono-l.oldcrank.org > > > > _______________________________________________ > Phono-L mailing list > http://phono-l.oldcrank.org >
