apologies to the group.
B. i completely agree with what you say.
> -----Original Message-----
> From: B. van Ouwerkerk [mailto:[EMAIL PROTECTED]]
> Sent: 10 April 2001 13:08
> To: [EMAIL PROTECTED]
> Subject: Re: [PHP-DB] Robust OO Shopping Cart 4 sale
> >No that is not what I said. If you go back and read I have
> been referring
> >to merchants. I know that the company I work for has outstanding
> >support. They are an exception. But if a company doesn't
> give you what
> >you want go somewhere else.
> The only disadvantage: they already got my money. I don't
> mind to pay for
> something as long as it's really good and better then a free product.
> >I find that most open source doesn't have great support
> either, and a
> >company that charges for something will have more features that I
> >want/need because if not then I will go somewhere else, and
> they have
> >dedicated people on it.
> This depends on the kind of support you expect. I see lots of
> here, on the MySQL and on the ProFTPD list saying I want to
> do this but
> how.. The answer might be read a book or people are pointed to online
> documentation, or just RTFM.
> For someone like me, and quite a few others on this list,
> support the way
> you're company provides it is not needed..
> > Generally the open source side of things has developers
> who work on it
> > in their spare time. Which leads to longer delays then commercial.
> I don't know if that's true. Opensource has more developers..
> if say 10
> people work on a project it might even become available sooner then a
> commercial product..
> For most endusers support and easy to use/install are
> important reasons to
> buy a product..
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