>
>While we're sharing 'cancelled order' stories...
>A few years ago ('96) I was bidding on a Performa 6320 from Onsale.com
>which was mainly an outlet for refurbished stuff. (this was just before
>eBay got big) I won the auction with a bid of $1000. The next day I
>got an email saying that there was a problem with the auction and they
>didn't actually have the 6320. They then sent me a check for $200 (and
>a mouse pad) for my trouble. The next week the same 6320 came up for
>auction and I bid on it again and won. The exact same thing happened
>and they sent me another check for $200. I could have 'suffered' this
>kind of customer support forever, but I was moving out of the country
>and needed a new Mac, so I went to the local Circuit City and bought
>a 6400.
>
>Ok, this doesn't ease the pains of the guy who got screwed, but I just
>love telling that story.
>
>PS. For old times sake I just tried going to Onsale.com and got re-directed
>to Egghead. Maybe they're going to ask for their $400 back...
>
>--
>Todd Hall
>[EMAIL PROTECTED] - email
>(201) 356-1310 ext. 1072 - voicemail/fax
Todd,
You were indeed more fortunate than I, as I had several times where
the former ONSALE did this to me with no gifts, money or otherwise to
make up for it. I lost an 8100 that way, as well as a hard drive,
three scanners, and the like.
In fact, they once sold a Visioneer Paperport scanner and had
advertised CD software as part of the deal, and it came with no
software whatsoever. After a week, they told me that the ad was
wrong, and they had no way of getting the software. Fortunately, I
called Visioneer to see if they would sell it to me, know of my
situation, and they did, FOR REPLACEMENT COST OF ONLY $12. That
worked out well, as then Onsale never did charge my card for the
scanner.
However, I must say that I have had a NUMBER of bad sales experiences
with Onsale, and rarely did business with them after that. Egghead
bought them, and has resently sold them to someone else. Guess it
didn't work out.....
Oh, and they let themselves be hacked and dumped tons of credit card
info of their customers. Fortunately, every card I had registered
with them I no longer carry, so....
AL
--
_________________________________________________________
Albert L. Lilly III - mailto:[EMAIL PROTECTED]
Trumpeter, Brass Clinician, Arranger and Composer
Calendar Editor, International Trumpet Guild http://www.trumpetguild.org
Centennial Brass home page - http://www.scican.net/~alilly/centbrs.html
Lilly Music Services - http://www.scican.net/~alilly/engr.html
Personal home page - http://www.scican.net/~alilly/alilly.html
_________________________________________________________
--
PowerBooks is sponsored by <http://lowendmac.com/> and...
Small Dog Electronics http://www.smalldog.com | Enter To Win A |
-- Canon PowerShot Digital Cameras start at $299 | Free iBook! |
Support Low End Mac <http://lowendmac.com/lists/support.html>
PowerBooks list info: <http://lowendmac.com/lists/powerbooks.shtml>
Send list messages to: <mailto:[EMAIL PROTECTED]>
To unsubscribe, email: <mailto:[EMAIL PROTECTED]>
For digest mode, email: <mailto:[EMAIL PROTECTED]>
Subscription questions: <mailto:[EMAIL PROTECTED]>
Archive: <http://www.mail-archive.com/powerbooks%40mail.maclaunch.com/>
Using a Macintosh? Get free email and more at Applelinks!
<http://www.applelinks.com>
