I suggest you trot to your nearest Jessup's or Boots and have them print a couple of
frames.
Give them to the client along with the files and tell them where you got them printed.
That should sort out the labs ego.


Regards
Michael Wilkinson. 106 Holyhead Rd, Ketley, Telford, Shropshire. England .TF1 5DJ
 44 (0)  1952 618986.  www.infocus-photography.co.uk
For Negatives & transparencies from digital files

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I
----- Original Message ----- 
From: "Richard Lewisohn" >
> The prints look terrible.  They have been warmed up so the skin tones have
> become orange-y, and the levels have been somehow compressed so that an area
> of forehead that was R247, G223, B211 is now blown out.  I looks like they
> were all sweating and weren't given makeup.  On top of this it looks as
> though they have been oversharpened; giving the subjects the look of wax
> dummies.

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