I think it's a fine line we have to walk. Talk about colour management to a potential client and you risk scaring them off. Better to reel them in first then work with them the first couple of times to get the results they will be happy with. Hopefully the repeat business will come rolling in after this.
Regards, Karl. > > This story is a sorry tale...I find it incredulous that you let > her get away > with this. After all is said and done on this list regarding profiling > printers and colour management etc etc etc .... > > Letting a client convert your colour files to b/w and output on a colour > laser printer (that you have absolutely no control over) and then > having to > absorb all her anger and frustration at her colour management and printing > problems maybe perceived by some people as pretty masochistic, no ? > > Is this not taking the concept of "customer service" a little too far ? Or > should all photographers provide free printer and monitor profiling of > clients computers, plus a few free lessons in digital imaging with every > photo shoot ? What's the lists opinion on this ? > > Best wishes, > David > =============================================================== GO TO http://www.prodig.org for ~ GUIDELINES ~ un/SUBSCRIBING ~ ITEMS for SALE
