I had even worst trouble with One Tel. No bother here but, they do 'take over' as soon as you contact them, and the worst of all most of the time my modem dialup detects a message every time it attempts to connect to One Tel. It says: 'The number you rang is busy, to use ring back please press 5' ! – Well, isn't that ridiculous, it's a modem dialup number, not anything else. One Tel (at least every week I complain about the issue), they reply saying they're upgrading they're zillion gigabytes computer servers !!
Well, enough is enough, even they may be upgrading they're servers every week, now they dare to say: "If you're not happy go somewhere else"!
Said and done. – Try this European company called: Tiscali.com they should do the trick!
I think the issue is not your OS X support, but most companies (including BT, are in fact a bit ignorant to the point of refusing support/help any Mac user, whatever they're OS !!)
Also try macunlimite.net (the isp for mac users)! You need to (free) register with them easy.
Good luck. If any help contact me:
Ricardo Vieira
07986 110 422
[EMAIL PROTECTED]
On 13 Nov 2003, at 19:43, Michael Sheil wrote:
Sorry ListMom if this is a little off-topic but it is to do with telecoms which we all use.
I live in a communications black-hole ie. fast modem rate is about 43000 bps on a good day with a following wind. No cable supplier possible so basic phone line is supplied by BT who are actually incredibly quick on any faults etc. Have been using OneTel via a code number access for phone calls etc.
Recently got a phone bill from One Tel which was just staggering with incredibly high internet charges which amazed me as was, I thought using BT to make my internet connections.
Queried this with One Tel who informed me that they had sent me a letter telling me that as one of their customers via code access they were offering me the opportunity of using their lines as my default service. All I had to do was not make any reply to the letter and they would assume this was my wish and would switch the service accordingly. I would still be able to access BT by a code but effectively I was going to become a OneTel customer if I did not respond to their letter. As I had failed to respond to the letter - I was on holiday at the time and to be quite honest had not really looked carefully at it when I got back - they had simply assumed I wanted their service and had the line switched over.
I've had a battle to get the line back and certain service charges re-funded so anyone who uses OneTel should just be very careful they do not find themselves being hi-jacked. Quite extraordinary behauvior so beware.
Now maybe this request will get me back on topic!
Various telecom providers offer unlimited internet access for a fixed monthly charge - obviously one has to use their software. I have tried various providers and they all make various claims about compatibility with Mac OSX - NTL were quite the most amazing as they sold me a great package which was promised as OSX friendly. It was not and although they then admitted that I should not have been given that specific assurance, they told me that there was a fix but that I would have to call their technical assistance line at about 80p a minute to get that fix.
Probably cutting off my nose to spite my face in refusing to be further ripped off but does anyone out there know of a supplier who can provide OSX compliant software for accessing the internet at monthly fixed charges.
Cheers
Mike St Maur Sheil
T> + 44 [0] 1367 870 276
F> + 44 [0] 1367 870 641
M> + 44 [0] 7860 508 679
E> triffid[at]macunlimited.net
W> sheilphoto.co.uk
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