> On 16/2/04 2:25 PM, Brian Seed wrote
> 
>> They refused to send the camera
>> despite having the money from credit card company due to some very strange
>> system that they need faxed acknowledgement from my Visa. My credit card
>> company refused to do this stating that no other company in the world works
>> this way. Eventually I had to get the money wired losing out about �150 as
>> the exchange rate had varied. They may be the cheapest but so is their
>> attitude.
> 
> Dear Brian, I think you misinterpreted B&H's words, since all they were
> asking was a photocopy of the credit card make and did not involve calling
> teh CC company at all. They do this with all international transactions and
> once they have  the fax on file, they never request it again, unless you
> want to use another CC and then the procedures has to be redone.
> 
> Jorge Parra

Hi Jorge et al,

This was not my experience a I had already faxed a copy of my card to B&H
but they still insisted on faxed authorisation from my CC company as well. I
spoke to B&H and my visa company three or four times to no avail.

Chris


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