From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] Behalf Of chrisclose
Sent: Monday, February 16, 2004 3:41 AM
To: [EMAIL PROTECTED]
Subject: Re: [PRODIG] Re:New kodak digicam and importing

I paid zero duty on the 14n and VAT at standard rate. My experience with B&H
was sadly not as good as others have said. They refused to send the camera
despite having the money from credit card company due to some very strange
system that they need faxed acknowledgement from my Visa. My credit card
company refused to do this stating that no other company in the world works
this way. Eventually I had to get the money wired losing out about �150 as
the exchange rate had varied. They may be the cheapest but so is their
attitude.

I have had exactly the same experience with B&H. Most reputable
U.S.companies do not bill your card until the product is packed and ready
for shipping.
Perhaps this company does not like British credit cards. B&H finally
refunded the money they had deducted, but I, too, lost money on the aborted
transaction.
Brian Seed



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