Thank you Ken. That does sound like the problem. The printers we are having 
problems with do not appear to have the Mopier setting.

On August 30, 2016 9:03:08 PM EDT, Ken Dibble <[email protected]> wrote:
>
>>Since the beginning of the month we have been getting phone calls from
>>customers with large copiers that are setup as network printers (or
>>networked all -in-one business class printers).  They are no longer
>able to
>>print multiple copies to the copier using our old Crystal Reports 8.5.
>It
>>appears each collated report is sent to the printer as a separate
>print job.
>>Sometime, the printer will print 2 out of 10 copies. Many times, it
>only
>>prints the 1st copy.
>>
>>If one does not collate, all the pages seem to print.
>
>Perhaps this has something to do with it?
>
>http://www.infoworld.com/article/3113078/microsoft-windows/fumbled-fixes-highlight-problem-with-windows-10-cumulative-updates.html
>
>Windows Automatic Updates. Just say no. (TM)
>
>Ken Dibble
>www.stic-cil.org 
>


-- 
Sent from my Android device with K-9 Mail. Please excuse my brevity.

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