> The > > application crashed and she can't find the file. I'm not discounting the > > strong possibilities that this semi-computer-literate person doesn't know > > how to properly conduct a file search, or navigate the file system--or > > perhaps the Vista file-search module is buggy like XP's was. She said she > > would keep looking for the file. But if she calls me back I'd like to have > > something to tell her. > > > > >I've used vista briefly and I'm 90% sure it had a windows folder. I >also brought up a cmd window (although I can't remember the menu it came >from) and did some pinging etc. You could therefore try the usual >start/run and cmd then when she get the prompt
Thanks Peter! I don't know why I never think of that. I guess I always figure that black box will scare users. That may be the easiest way for me to talk her through it, though. Ken Dibble www.stic-cil.org _______________________________________________ Post Messages to: [email protected] Subscription Maintenance: http://leafe.com/mailman/listinfo/profox OT-free version of this list: http://leafe.com/mailman/listinfo/profoxtech Searchable Archive: http://leafe.com/archives/search/profox This message: http://leafe.com/archives/byMID/profox/[EMAIL PROTECTED] ** All postings, unless explicitly stated otherwise, are the opinions of the author, and do not constitute legal or medical advice. This statement is added to the messages for those lawyers who are too stupid to see the obvious.

