Kenneth Kixmoeller/fh wrote:
> Hi - - -- ---- - -
> 
> Anybody who has been following my server problems --- I decided that  
> I didn't want to maintain my own server for a while, so I bailed and  
> moved my sites over to LunarPages.
> 
> I did so in great haste, recalling your recommendations and trying to  
> get back in business AFAP. Now, I am wondering if I made an error. I  
> had a couple of problems setting things up correctly. Calling for  
> support, I opted instead for a support ticket email (with a promised  
> 30-minute turnaround). 11+ hours later they responded. It took them 2 
> + more days to respond to the next issue in the same ticket.
> 
> Those of you who have good success with LP -- has your experience  
> changed?

I have mixed feelings about LP.

I've moved about a half dozen domains maybe a year or so ago, and have 
had no trouble with the basic static hosting. I have all of the domains 
set up on one static IP with some sort of internal routing (their 
front-end is a little weird, but I imagine it's just doing something to 
Apache.) It works nicely.

However, going past that.... they've got a bunch of apps (Joomla, for 
example) available via this installer called "Fantastico". It's a piece 
of garbage, and their support for it is worse.

Their email support is sketchy. I've got about 50 accounts set up on the 
various domains, and the mechanism to do so varies from one domain to 
another. For example, the login for one domain is '[EMAIL PROTECTED]' 
while another domain's login is 'myname+domain.com'.

Why the difference? They can't explain it past "well, it depends 
sometimes." Yeah, right. They're morons.

I've also found that connections (email and FTP) are troublesome at 
times. Too many folks trying to connect at the same time. A couple of my 
domains timeout regularly when trying to grab mail. Well, being used to 
my own mail server, I get spoiled.

So, I'm not a raving fan of LP like Malcolm, but so far, I'm sticking 
with them. I _am_ looking at another host for my Drupal work, though, 
because I have NO confidence in LP being able to support something that 
complex.

Whil


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