Malcolm Greene wrote: > Whil/Ken, > > Keeping in mind the adage "you get what you pay for", I don't think your > expectations about support are 'reasonable' given LunarPage's pricing > model: a ton of bandwidth, storage, features and great up-time for > $100/year.
I think I'm paying more than that. I'd have to look, but I think I'm on the next level program. As far as expectations, I don't know that I have _expectations_ that they support all the Fantastico stuff. I was just mentioning that it's garbage and you should stay away from it. :) OTOH, I _do_ expect that they understand the basics of how to set up email credentials for multiple hosts, which they have never been able to do. I set up a new domain and just try things until they work. :) > Instead of traditional support, I encourage you to leverage Lunar's > forums (lunarforums.com; open to non-Lunar visitors as well) for your > questions. I've found many answers by searching through the archives and > almost all of my questions have been answered by members of the > community. Highly recommended! The forums are.... well, just not my style. I've spent some time there, and there seem to be a lot of, er, non-technical folks. I guess you and I would call them power users, with all of the karma and goodness that goes along with such a term. :) Searching was awkward; the bigger problem is trying to figure out the terms to search on. Same ol' story.... >> Fantastico > > Avoid this option and install software yourself. > > Comment: Fantastico is a 3rd party product that claims to help you > easily install popular open source products. Many other hosting vendors > offer this exact same product as well. The problem with this product is > that is usually several maintenance releases behind the current version > of each product in its database. If you follow the advice on the > LunarForums.com forums, most elect to go a product's home site for the > latest source code and manually install the products they want to use. > >> I've moved about a half dozen domains maybe a year or so ago, and have had >> no trouble with the basic static hosting. > > My experience exactly. And given Lunar's price vs. feature set, an > incredible value. > >> I have all of the domains set up on one static IP with some sort of internal >> routing(their front-end is a little weird, but I imagine it's just doing >> something to Apache.) It works nicely. > > I don't think Lunar is doing anything out-of-the-ordinary. Multiple > domains on a single IP is a basic feature of Apache. Lunar's front-end > is CPanel - a commercial product offered by many hosting vendors. I wasn't complaining, just mentioning. >> Their email support is sketchy. > > Agree. And a problem with every hosting vendor I've used. > > This is why I *AM* such a raving maniac about Fastmail. I host all my > domains' email accounts on Fastmail.fm. Fastmail also offers simple DNS > hosting as well (free as part of their $39/year plan). I use LunarPages > for basic http services (PHP scripts, MySQL, storage), Fastmail for my > email/DNS, and customer selected hosting choices (internal or a 3rd > party service of their choice) for production applications. This gives > me the flexibility of easily changing hosting vendors without disrupting > my mail services or having to migrate my mail archives across hosting > vendors. Its also nice to have a single configuration process for > managing my mail accounts without having to remember hosting vendor > specific nuances. I've been trying to use FM as well, and I am not smart enough to figure out all the nuances and tricks and syntax to make things work. Maybe I'll try again some day, but it's WAY too hard for this guy. The forums are quite good, but, jeesh, the doc is, well, again, I don't understand it. >> I've also found that connections (email and FTP) are troublesome at times. >> Too many folks trying to connect at the same time. A couple of my > domains timeout regularly when trying to grab mail. Well, being used to > my own mail server, I get spoiled. > > See my recommendation to host your email with an email specific hosting > vendor. This is more an issue with shared hosting in general. Like I said, I'm spoiled by running my own mail server. :) >> I _am_ looking at another host for my Drupal work, though, because I have NO >> confidence in LP being able to support something that complex. > > Keeping in mind that you get what you pay for, this makes sense. > Regardless of who you choose as your hosting vendor, you might also > consider hiring someone familiar with Drupal (or your package of choice) > to do your initial install and configuration. Well, that would be me. :) I'm also thinking of moving to a VPS so I have more control over the box. But that starts to get pricey. Whil _______________________________________________ Post Messages to: [email protected] Subscription Maintenance: http://leafe.com/mailman/listinfo/profox OT-free version of this list: http://leafe.com/mailman/listinfo/profoxtech Searchable Archive: http://leafe.com/archives/search/profox This message: http://leafe.com/archives/byMID/profox/[EMAIL PROTECTED] ** All postings, unless explicitly stated otherwise, are the opinions of the author, and do not constitute legal or medical advice. This statement is added to the messages for those lawyers who are too stupid to see the obvious.
