Hi

Well i would first do the following;

1. Check if the ODBC works on the machine

2. Check if the Wordperfect program generates the forms.

3. Check this ODBC connection against some other program.

4. Go home.

HTH, E.


It's probably a long shot, but you folks have a surprising range and
depth of Windows troubleshooting experience. Here's the situation:

I developed the LAMP app for this client, and they use Windows on
their desktop to generate forms and envelopes from the LAMP app. They
use an old 32-bit form-generating program that uses the same ODBC
connection to generate their specialized forms. Those forms are
working fine, despite the fact that it's 32-bit ODBC drivers now on
Win7/64-bit.  (Echoing Vince's recent post, it's
c:\Windows\SysWOW64\odbcad32.exe to get to the 32-bit ODBC
administrator in 64-bit Windows). Ref:
http://support.microsoft.com/kb/942976

Client uses WordPerfect 15 (a.k.a. "X5" version 15.0.0.431, the latest
update) to generate envelopes using mail merge functionality from a
MySQL database via ODBC. However, on 5 of the 7 machines, the
WordPerfect envelope mail merge does not work, throwing a "WordPerfect
has stopped responding" error message when they hit the "Merge" button
to actually merge data. They're all running the same form, which uses
a System DSN set up on each machine with their custom settings
(essentially, each workstation has its own custom output database, so
they can work in parallel without overwriting each other's work.)

Each DSN is named the same and has the same settings on each machine.
On a machine where it isn't working, I've gone through the ODBC setup
screen and tried some of the options (like making the columns
fixed-width, using the MyODBC "Safe" flag, etc.) with no change in
symptoms. Same version of MyODBC on each machine, installed from a
locally cached source (It's an older driver, 3.51.11-2, but a version
we locked down on when we got one that worked with all of the
software, at that point.

Googling for "WordPerfect has stopped responding" and Win7 and MyODBC
and a few variations hasn't yielded any good suggestions.

Any ideas?

-- 
Ted Roche
Ted Roche & Associates, LLC
http://www.tedroche.com

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