On Tue, 12 Dec 2000 at 02:52:13, Darren Branagh
<[EMAIL PROTECTED]> wrote:
(Ref: <[EMAIL PROTECTED]>)
>I have a lengthy email from a friend in DELL which is just pure transcripts
>from actual calls received in their call centre (the main european one,
>which is based in Bray near where I live here in Ireland) I can email it to
>anyone who wants a laugh!!
>
>My personal favourite was the customer who wanted to change his display
>resolution from 640x480 to 800x600 under Win 95. The operator told him to
>right click on the desktop to bring up the pop up window and select
>"Properties" - this he repeated to the customer SIX TIMES to no avail. After
>all this, he conceded defeat and asked the customer what was on the screen -
>The customer replied "click click click click click click"....
>
>The customer had thought the operator wanted him to "write click" not "right
>click".... He did it with a permanent marker pen on his new 17" Screen
>too.....
Darren you will have to stop this. It took me quite a few minutes to
clear the tears from my eyes and see my own screen and reply.
Mind you the customer surely wrote on his new oak DESK not the screen
(8-)#
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