MY DME WENT OUT OF BUSINESS BECAUSE THEY WERE CHEATING MEDICARE AND CUSTOMERS, 
SO i JUST SWITCHED TO ANOTHER DME IN MY AREA, THEY TAKE CARE OF MY NEEDS THRU 
OUR PRIVATE INSURANCE... IF THEY GET  ( PAID ) WHY WOULD THEY CARE WHERE YOU 
BUY THE CHAIR???? THEY CHARGE AN AWFUL LOT FOR ALL REPAIRS,,, PLUS HOPE THAT 
YOU WILL BUY YOUR NEXT FROM THEIR COMPANY.                                   
DAN H. 
  

William Willis <[EMAIL PROTECTED]> wrote:
      .hmmessage P  {  margin:0px;  padding:0px  }  body.hmmessage  {  
FONT-SIZE: 10pt;  FONT-FAMILY:Tahoma  }    
Thanks. This sounds like what I need. Only problem, the cost will come from my 
wallet. A rough road any way you go.
  
---------------------------------
  From: [EMAIL PROTECTED]
Date: Thu, 17 Jul 2008 19:18:07 -0400
To: [email protected]
Subject: [QUAD-L] bad chair

    I hope by now you've looked at www.roadrunnermobility.com and made 
arrangements with them.  Be that as it may.  You can't imagine the legal 
ramifications these days with DME working on wheelchairs not sold by them.  The 
other side is being reimbursed by CMS for equipment not paid for by CMS.  It is 
such a major business headache that most DME, 'just say no.'
   
  Since Invacare purchased RoadRunner Mobility in Janurary of this year, most 
of the field service is being done by them in North America.  This might be 
another issue with the local DME as Invacare pays Road Runner less money than 
they did the DME for service work done for the provider.
   
  You and so many others may find yourself between a rock and a hard spot 
because of this.  Hence it is always wise to develop friendships with local 
DME's before you need them and not during an emergency.
   
  Again, Best Wishes
   
    In a message dated 7/17/2008 5:16:02 P.M. Central Daylight Time, [EMAIL 
PROTECTED] writes:
  First thing I checked. I'm feeling very urinated on and frustrated right now. 
There are 3 Invacare dealers within 20 miles of me. None  of them will even 
look at the chair. Why? Because I didn't buy it there. I bought it  from an 
individual. You would think a certified dealer would provide service to its 
company  products, like Ford or Chevy, but not so. Their basic answer  was - 
tough luck bud, but we'd love to sell you a  new one. Greedy jerks. I have no 
idea how to get it fixed.

  
---------------------------------
  Date: Thu, 17 Jul 2008 11:18:53 -0400
From: [EMAIL PROTECTED]
Subject: RE: [QUAD-L] bad chair
To: [EMAIL PROTECTED]

  .ExternalClass .EC_shape{;}    .ExternalClass p.EC_MsoNormal, .ExternalClass 
li.EC_MsoNormal, .ExternalClass 
div.EC_MsoNormal{margin-bottom:.0001pt;font-size:12.0pt;font-family:'Times New 
Roman';}.ExternalClass a:link, .ExternalClass 
span.EC_MsoHyperlink{color:blue;text-decoration:underline;}.ExternalClass 
a:visited, .ExternalClass 
span.EC_MsoHyperlinkFollowed{color:blue;text-decoration:underline;}.ExternalClass
 p{margin-right:0in;margin-left:0in;font-size:12.0pt;font-family:'Times New 
Roman';}.ExternalClass span.EC_EmailStyle18{font-family:Arial;color:navy;[EMAIL 
PROTECTED] Section1{size:8.5in 11.0in;}.ExternalClass 
div.EC_Section1{page:Section1;}      Are you sure that the levers are in the up 
position for driving versus pushing?
   
      
---------------------------------
  
  From: William Willis [mailto:[EMAIL PROTECTED] 
Sent: Wednesday, July 16, 2008 2:08 PM
To: [email protected]
Subject: [QUAD-L] bad chair

   
  guys, my invacare power chair has died on me. The control box and batteries 
are ok because I tested them. Every one of the lights on the control box are 
on. The 'gas gauge' is lit from one side to the other and all the power level 
lights are  on at once.  The chair does nothing. Any ideas?
    
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