What I hate about insurance companies and wheelchair repair places, is a lot of them have contracts with each other. Like mine. Because of this contract, they can not work on my chair unless it goes through the insurance. Even if I want to pay cash. They will ONLY work on my chair if I go through the insurance and they deny my claim. So when I needed a new tire, I had to wait 2 months
1st: An appointment to get a service call to see what I needed. (I couldn't just tell them). 2nd: They send a claim to the insurance. 3rd: Once OKed, they order the parts. 4th: Because this takes over 30 says, they verify the claim again. (An approval only last for 30 days). 5th: Call to make an appointment to come in for the repair. Who knows how long the waiting list is. So when I need emergency help like a flat tire, I go to another place I found that has common repair items in stofck. I miss the way I had it in Seattle. I just went in any time for smaller things and they did it then, then billed my insurance. Better insurance there, but so few places near Phoenix keep parts in stock. I'm lucky. It's so nice having a fairly new backup chair. I just plug it in once a moth to keep the batteries going. Greg
