Hi Robbie,

I asked my accountant this a few months back. Basically, if you're customers 
are in australia, you charge them GST. Otherwise it is a GST free export. You 
decide whether they are in aus based on the address supplied during checkout to 
match against their credit card details.

— Ivan

On 19/01/2012, at 8:02 PM, Robbie Shepherd wrote:

> Hi,
> 
> Wondering how other folks handle GST collection for SAAS-based products. Both 
> the client/site owner and payment gateway are Australia-based, and so are the 
> majority of their clients going to be, though the site is open to global 
> customers as well.
> 
> I would assume that if you provide a "check this box if you're an Australian" 
> check box to pay more than other people, it's not going to get checked much 
> and the client will be stung with paying the GST component regardless?
> 
> Cheers,
> Robbie
> 
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