It's not weird to ask if they are in Australia for the purposes of GST. You see 
it commonly on European websites where VAT is concerned. Defaulting to the 
region based on IP is okay, but I would definitely give the user the option to 
be explicit in the event it's undeterminable or incorrect.

At any rate you may want to store whether or not the billing entity is in 
Australia for auditing purposes.

Cheers,
Tate

On 19/01/2012, at 7:13 PM, Robbie Shepherd wrote:

> Thanks Ivan. The eWay payment gateway I'm using doesn't actually require an 
> address for credit card transactions though, which makes things slightly 
> harder. I guess I could fake it and ask for the address details anyway, but 
> it seems weird and poor UX to ask for a physical address in order to use 
> something online.
> 
> Robbie
> 
> 
> On Thu, Jan 19, 2012 at 8:08 PM, Ivan Vanderbyl <[email protected]> 
> wrote:
> Hi Robbie,
> 
> I asked my accountant this a few months back. Basically, if you're customers 
> are in australia, you charge them GST. Otherwise it is a GST free export. You 
> decide whether they are in aus based on the address supplied during checkout 
> to match against their credit card details.
> 
> — Ivan
> 
> On 19/01/2012, at 8:02 PM, Robbie Shepherd wrote:
> 
> > Hi,
> >
> > Wondering how other folks handle GST collection for SAAS-based products. 
> > Both the client/site owner and payment gateway are Australia-based, and so 
> > are the majority of their clients going to be, though the site is open to 
> > global customers as well.
> >
> > I would assume that if you provide a "check this box if you're an 
> > Australian" check box to pay more than other people, it's not going to get 
> > checked much and the client will be stung with paying the GST component 
> > regardless?
> >
> > Cheers,
> > Robbie
> >
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